Simon Bosschieter

Senior Product Owner Home Energy Management & eMobility B2C · Vattenfall

February 2023 to present · Amsterdam · freelance through Locomojo B.V.

Ownership of the eMobility and Home Energy Management backlog, team formation and tenders, in three consecutive, clearly scoped engagements. Between 30 December 2023 and 28 August 2026 the charging products carried 377,337 charging sessions and 7.19 GWh, 59% of it smart charged. Portfolio: charging stations, energy contracts for EV drivers, smart charging, solar charging and grid-balance charging sessions through MijnVattenfall and the Vattenfall app, which is shifting towards managing and controlling connected devices on API-first foundations.

Results

Engagement 1 · 2023 to 2024 · eMobility sales chain and team

• In 2023 built a greenfield DevOps team from 0 to 7 FTE within four weeks through personal network contacts (backend, frontend, full-stack and a UX specialist), including recruitment and onboarding (now 8).
• Designed one API layer for partners and installers as the backbone of the sales chain: partners submit orders as an additional sales channel, installers pick up orders and report status back; orders are no longer retyped and Vattenfall can connect several installers without depending on a single party.
• Took the self-service charging station configurator live in MijnVattenfall and the Vattenfall app (Azure) as a new sales channel next to telesales: customers configure, order and schedule installation of their charging station themselves.
• Discovery in the field with EV owners steered the scope: the biggest friction was not price but uncertainty about installation planning. That led to a two-way Installer API that shows the installation timeline in the configurator in real time and lets several installers work together without handover gaps.
• Introduced the Partner API, onto which Louwman connected Toyota, Lexus, BYD and Suzuki; 50% of all Vattenfall charging station sales now run through the partner channel.
• Automated order processing between Salesdock and Vattenfall InCharge, sharply reducing error-prone manual entry.

Engagement 2 · 2024 to early 2026 · Smart Charging and the eMobility suite

• Delivered 2 of the 3 Vattenfall NL product launches of 2024: the charging station configurator and Smart Charging via the car.
• Researched the market, the grid-congestion context and the car makers’ apps for Smart Charging, had customers test Figma mock-ups on concrete tasks (reach a goal, find settings, understand the feature), improved the UX on the basis of those tests and had the final design validated again by customers before it was built.
• Built smart charging on Jedlix (2024), the first active control feature in the Vattenfall app and from 2025 to early 2026 extended it with charger-controlled charging via OCPP between Jedlix and Road, so that customers whose car Jedlix does not support can onboard as well.
• Of the 7.19 GWh carried by the charging products between 30 December 2023 and 28 August 2026, 59% was smart charged: charging shifted to moments with lower prices and less grid load.
• Designed the eMobility suite (Microsoft Office analogy): Smart Charging (Jedlix) and charging station management (Road) usable separately, together one Vattenfall experience behind single sign-on.
• Set up ERE (emission reduction unit registration), through which customers with a Vattenfall charging station receive a financial reward based on charging data from Road through the Vattenfall data lake.
• Co-established the first SAFe ART (Optimizing Energy): 4 teams, 4 POs, 2 PMs; actively co-writes the ART’s epics and features.

Engagement 3 · since 2026 · Home Energy Management platform with Kraken

• In 2025 ran a successful PoC with the team on controlling and curtailing solar panels (the top 3 inverters switched on, off and partially on), ahead of the end of the Dutch net-metering scheme in 2027; the outcome led to the choice of a white-label HEMS platform.
• After the PoC weighed building against buying: Vattenfall is not a software company and does not want to maintain OEM integrations with inverters; the choice fell on a white-label HEMS platform, keeping the customer experience in the Vattenfall app in its own hands.
• In 2025 co-wrote the request for tender for a white-label HEMS supplier, broadened from smart charging to the entire smart home and was involved in selecting the partner; Kraken came out of that tender as the winner.
• Since 2026 responsible as Product Owner for integrating the Kraken platform (Octopus Energy) and Home Energy Management into the Vattenfall app: connecting solar panels and switching them on and off automatically based on the energy contract, as the first step towards car, home battery and heat pump.

Responsibilities

• Sets the product vision and roadmap for eMobility and Home Energy Management and underpins the business cases.
• Translates the roadmap through story mapping per Program Increment into epics, features and user stories with acceptance criteria in Azure DevOps, for the configurator, Smart Charging and HEMS.
• Prioritises features and the team backlog with WSJF on value, time criticality, risk and dependencies, with usage data from Piano Analytics and customer feedback through Mopinion as standing input.
• Takes an active part in refinement, sprint planning with a prepared backlog, sprint review with the stakeholders present and retrospective; answers team questions daily and removes blockers.
• Steers the stakeholder field across commerce, energy trading and regulatory affairs, three worlds that rarely read the same timeline, plus customer service and installers in the chain.
• Negotiates the roadmap, records decisions and trade-offs and reports them back to everyone involved.
• Works with architects and the other Product Owners in the ART through PO sync, system demo and PI Planning; safeguards compliance and security requirements in the backlog.
• Selects suppliers and runs vendor management: co-wrote the requests for tender and was involved in selecting Road (CPO platform) and Kraken (HEMS); works daily with the development teams of Jedlix, Road and Kraken.
• Specifies and accepts the end-to-end integrations with customer service, invoicing, licence plate databases and the installers’ planning software.

Co-founder, Director & Senior Product Owner · MyDish B.V.

April 2020 to July 2023 · Utrecht · own company, alongside the employed role at Iddink and the later engagements

E-commerce platform for hospitality, born in the pandemic. Own concept: conceived, pitched and built from the start.

Results

• Conceived the digital table session: every guest orders on their own phone within a shared session, with joint or split payment, unique, fixed QR codes and menu configuration per area.
• Started without a codebase or team in April 2020 and took the platform live in the summer of 2020, in TypeScript on Google Cloud; built a product organisation from 0 to 9 across development, design and data science.
• Designed a transaction-based revenue model without fixed software costs on Adyen for Platforms, with automatic splitting of payments between restaurant, platform and partners.
• Delivered a configurable management console per restaurant; Lightspeed integration built by the in-house team and a standalone receipt printer conceived as a fallback for restaurants without a POS that could be connected.
• Cut waiting staff’s administrative time by 40 to 60%, timed and validated across several types of hospitality venue: orders with allergies, preferences, changes and large groups as well as split payments now ran through the guests themselves. Staff seated guests, had them scan the QR code and kept time for advice and serving.
• That freed-up advice time paid the staff back: measured in-house, tips at participating venues rose by 15%.
• Closed partnerships with Lightspeed POS, Adyen, Lavazza and VHC food service wholesale; onboarded restaurants, delivered training and set up a reseller network.

Responsibilities

• Carried, as management team member, director and shareholder, the business case, revenue model, product development and operations, including budgets, contracts and partner agreements.
• Selected suppliers and partners (LinkIT for development, Lightspeed and Adyen) and recruited and onboarded the team.
• Set the product vision and roadmap and wrote, through story mapping with the team, the epics, features and user stories for table session, payment flow and management console in Azure DevOps.
• Prioritised the backlog with WSJF on what restaurants and guests needed first, with usage and order data as input; ran refinement, sprint planning and demos with the in-house team.
• Did discovery, market and competitor research, co-creation sessions and pilots with key restaurants and fed feedback from restaurants, guests, POS vendors and the payment partner into the backlog as a matter of routine.
• Safeguarded performance, quality, stability, security and Total Cost of Ownership of the platform.
• Supported sales at launch in contracting and onboarding the first restaurants and organised training for sales, customer service and customers.

Senior Product Owner · Mileway (Blackstone)

August 2022 to February 2023 · Amsterdam · freelance through Locomojo B.V.

Europe’s largest last-mile real estate company: 380+ employees, 20+ offices, 10 countries.

Results

• Took two Agile DevOps teams (Knowledge Management and Productivity & Collaboration) from ad-hoc requests to a structured product approach with two-week sprints and a fixed release and demo rhythm.
• Had the document management, contract management and intranet systems live on departure and delivered a combined finance and timesheet application, on Azure and SharePoint within the Microsoft cloud environment.
• Deployed AI document recognition and classification (with OCR for scanned documents) to assign existing contracts, work orders and files to the right real estate structure, developed with data scientists in the teams.
• Set up a key-user structure with representatives from the local markets: discovery and requirements gathering, mock-up testing, local validation and acceptance testing, which took test pressure off the development team.
• Translated local requirements from 10 European markets into central tooling: no local forks, but local flexibility through configuration. On departure the UK, Germany and the Netherlands, among others, were connected.
• Handed the products over to an internally recruited Product Owner once the foundation was in place; the engagement was meant to establish the base and first versions.

Responsibilities

• Drew up the product roadmap for both teams in line with business objectives and managed and prioritised the backlog on usage data and feedback from the markets, visible to teams and stakeholders.
• Wrote, through story mapping, the epics, features and user stories with acceptance criteria for document management, contract management, intranet and the finance and timesheet application.
• Ran refinement and sprint planning with both teams, set sprint goals and gave internal sprint demos as a fixed feedback moment for key users, business owners, managers and marketing.
• Strengthened and onboarded both existing teams and brought them to independent delivery through coaching and mentoring; removed blockers.
• Handled stakeholder management across ten countries: alignment with users and key users before, during and after development; safeguarded security and compliance requirements (GDPR, ten countries) in the backlog.
• Supported the business processes on Yardi and Basware and evaluated product progress and ROI.

Software Development Manager & Senior Product Owner · Iddink Group (Sanoma Learning)

April 2018 to August 2021 · Amersfoort and Hyderabad (India) · employed · management team member

Market leader in educational services in the Netherlands: brands Iddink, Eduarte and Magister, more than 2 million daily users.

Results

• Merged Scrum teams that were divided between Operations and Development into four full, domain-owning DevOps teams: 27 Dutch and 19 Indian remote members (46 in total).
• Built a new Scrum DevOps team out of a POC (2 in the Netherlands, 6 remote in India), which grew into a full team.
• Delivered DMCT/JIT: Azure procurement platform for learning material licences that handles daily peaks of tens of millions of requests for 600,000+ students.
• Redesigned the licensing model of Dutch education through DMCT/JIT: publishers used to deliver 100% of the licences up front, assigned straight away to a named student, class and school, so drop-outs and class or school changes in the first weeks led to buying licences twice. In the new model 80% of expected demand is bought up front, a licence is only named in the chain on first use and the rest is topped up in real time: structurally fewer licences, millions of euros in licence costs saved and a model that was new to Dutch education.
• Built DUOstubs: a new Azure platform that lets teams test DUO message exchange independently, giving two-week releases, safer and faster hotfixes and parallel testing without interference.
• Took IddinkHub live: cloud API platform (Azure API Management, Kubernetes, OAuth) with a self-service partner programme in which API usage is measurable and billable.
• Drastically reduced the Eduarte backlog of thousands of items through pressure-cooker sessions and divided it into four quadrants: legislation, bugs, optimisation, new functionality.
• Implemented SAFe: PI Planning events, PO syncs, system demos and retrospectives across four teams in two countries.

Responsibilities

• Carried, as management team member, budget (P&L) and HR responsibility for the Eduarte Scrum DevOps teams and approved employment and partnership agreements.
• Gathered, as Product Owner, the needs of schools and internal stakeholders and worked them out through story mapping into epics, features and user stories in Jira for DMCT/JIT, DUOstubs, IddinkHub and Eduarte; tested mock-ups with key users at schools.
• Prioritised the backlog with WSJF on goals, legislation, mission and usage data and ran refinement and sprint reviews with the teams in the Netherlands and India.
• Handled stakeholder management with schools, supply-chain partners and the other Product Owners and aligned priorities and dependencies with the other Development Managers.
• Contributed to the strategic plans for product development and business, with market research and business cases as input and co-defined the revenue model of IddinkHub (measurable and billable API usage).
• Developed team members in Amersfoort and Hyderabad through objectives, appraisals and growth paths.
• Was responsible for the digital learning materials and their use in education, including Magister: familiarised teachers and school staff with the tools and supported key users at schools.
• Represented Iddink in industry working groups and user groups around learning materials and Magister and at trade fairs and conferences; worked with architects, including on IddinkHub and safeguarded compliance and security requirements for student data.

Lead Product Owner · PinkRoccade Healthcare / TSS

April 2017 to March 2018 · Apeldoorn · employed · management team member

Healthcare Business Support (Bedrijfsondersteuning Zorg) business unit within PinkRoccade Healthcare: four custom products for healthcare organisations.

Results

• Cut the backlog of 1,600 items inherited on arrival to 150 usable stories in the roadmap through pressure-cooker sessions.
• Introduced Design First: UX designs and functionality worked out at bullet-point level presented to customers and contractually agreed before development. Revenue secured up front, fit for tenders and the SLA standard.
• Managed four on-premise custom products with one DevOps team across four product lines at once: DRP (workforce scheduling for healthcare: staff planning for permanent and flexible staff), Bomas (finance), VILA (procurement and logistics) and ProCare (care administration), in Cobol and partly React.
• Within this Lead PO role the self-scheduling app PlanyWhere was developed: healthcare staff plan their own shifts, with automatic scheduling and links to HR and payroll systems.
• Replaced legacy Cobol step by step with web-based user layers on a new API architecture.

Responsibilities

• Carried P&L responsibility as management team member, drew up business cases and steered on value; link between customer, business and development.
• Translated the product vision from domain to product level on the basis of market research and analysed and improved the product propositions.
• Gave hands-on direction to the business unit’s Product Owners and developed them; helped build and onboard the DevOps team.
• Defined, through story mapping with the architect, tech lead and information analyst, the epics, features and user stories with acceptance criteria for DRP, Bomas, VILA and ProCare and recorded them in Jira.
• Ran refinement with the DevOps team across the four product lines, weighed the backlog across those lines with WSJF and MoSCoW and took release decisions with customers and the business unit.
• Organised feature workshops, user groups and industry working groups with healthcare institutions, tested UX designs and mock-ups with customers and developed new POCs in co-creation, contractually agreed.
• Used usage data and customer feedback as input for prioritisation and gave internal and external sprint demos.

Product Owner · The Learning Network / Van Dijk Educatie

May 2015 to March 2017 · Kampen and Zwolle · employed

One of the largest e-commerce players in the Netherlands: 300 million euros in annual revenue, three of its own webshops and hundreds of white-label ones.

Results

• Climbed from position #21 (Twinkle100 2015) to #7 (Twinkle100 2016) in the Dutch e-commerce ranking, as PO on three product lines within the organisation.
• Developed a completely new e-commerce platform in Azure with single sign-on for students and teachers: buying, distributing and access in one environment.
• Built an architecture for sensitive student data that already met GDPR requirements before the regulation took effect, in alignment with Kennisnet, Surf, saMBO-ICT and publishers.
• Took Bundle live, the content distribution platform for publishers, teachers and students, with open-book exams in co-creation with UMCG/RuG: students use their own e-book licences and notes while data outside the approved context is shielded.
• Delivered the eBooks platform with apps and white-label webshops, including one for the Amsterdam University of Applied Sciences.

Responsibilities

• Was product-accountable for three Scrum teams (e-commerce, digital distribution and specials), helped build and onboard them, with budget and contract responsibility across all three product lines.
• Handled stakeholder management between business, software development, educational institutions and users and set the long-term product goals and strategy with business cases as underpinning.
• Translated requirements through story mapping into epics, features and user stories with test specifications in Jira for the e-commerce platform, Bundle and the eBooks platform; ran refinement and sprint reviews per team and prioritised the backlog per product line with WSJF.
• Held feature workshops and co-creation sessions with educational institutions and publishers, did market research, tested mock-ups with teachers and students and ran pilots before the wider roll-out.
• Ran SAFe PI Planning, PO sync, system demos and retrospectives for alignment between the three teams, with usage data and feedback as input for prioritisation.
• Contracted and onboarded educational institutions at launch, trained their staff and guided teachers and faculty staff in using Bundle (Studystore) and the teacher platform.
• Advised institutions on configuring the software to their processes and represented the company with Kennisnet, Surf, saMBO-ICT and publishers and at user groups and conferences.

Product Owner · MyStudyBook B.V.

January 2013 to April 2015 · Woudenberg and Utrecht · own company, alongside the employed role at 538Groep and alongside Maffia World

E-commerce comparison platform for textbooks (higher education) that gained market share in a short time.

Results

• Closed a commercial partnership with Bol.com, next to DM Webshops as shareholder of the platform.
• Was nominated for the Amsterdam Student Entrepreneur Award (2014) and won three prizes at the Bol.com Developer Contest 2013: 1st prize Best Design, 1st prize Audience Award, 3rd prize Technology.
• Set up a partner programme in which students upload their learning material lists and earn commission: customer, supplier and marketing channel at once.
• Through that partner programme mapped the book lists of every university of applied sciences and research university in the Netherlands, paid per completed order and without fixed costs up front: MyStudyBook received 10% commission on every order and passed a tenth of it on to the student, 1% of order value, so the margin stayed almost intact and the channel paid for itself.
• Translated the UX into the customer’s language: savings expressed in beers, at the local beer price.

Responsibilities

• Carried P&L responsibility as management team member, set the business case, revenue model, product vision and roadmap and handled stakeholder management with DM Webshops as shareholder and Bol.com as partner.
• Wrote the epics, features and user stories with acceptance criteria for the comparison platform and the partner programme in Jira, prioritised the backlog for the external DevOps team on usage data and student feedback and ran refinement and demos with that team.
• Analysed the market players’ APIs, derived the data model from them and retrieved data and content through API integrations; built the software with an external DevOps team using Scrum and did the search engine optimisation (SEO and SEA).